Account Manager

On behalf of a leading local retail design agency, we are looking for a talented Account Manager with a passion for delivering innovative and creative display solutions.

Joining a forward-thinking team, the successful candidate will provide outstanding client service management to a number of key accounts, building rapport and securing future business through the development of long-lasting and prosperous professional relationships.

• GBP40,000 - GBP45,000 depending on experience
• Car Allowance & Phone Allowance
• 25 days annual leave (+ bank holidays)
• Monday to Friday, 9:00am 5:00pm
• Based on-site

Duties and responsibilities:

• Managing and running a number of key accounts for luxury and high-profile brands
• Being the single point of contact for key clients and maintaining effective business relationships
• Identifying and proposing potential new services and solutions bespoke to the needs of each client
• Producing estimates and quotes for potential 3D POS and retail display projects
• Dealing with all internal account management responsibilities across volume accounts
• Liaising with the design team, installation team and all other key departments
• Planning and prioritising a busy workload, deciding on which projects go out first and making key decisions

Skills and experience required:

• Extensive experience in a similar Account Management role within a retail design business
• Ideally some experience of travel retail activations or luxury high end promotional units
• Knowledge of multiple materials including wood, with an understanding of fire rated materials
• An understanding of technical plans would be an advantage
• Thorough, in-depth knowledge of the retail design sector, with an up-to-date awareness of trends and industry developments
• Sound understanding of the design and manufacturing processes
• Skilled at carrying a project through its critical path, reliably meeting deadlines
• Excellent at building long-lasting client relationships
• Self-motivated, with a can-do approach to any challenge, and a commitment to finding solutions
• A positive, proactive communicator, adept at negotiation