Deputy Sales & Service Director

Deputy Sales & Service Director Are you a dynamic, driven, and versatile leader ready to make your mark in a nationally recognised business? Our client is a leading commercial laundry and linen hire provider to national hotel chains and independent hotels, and they are seeking a Deputy Sales & Service Director to join their fast-paced and high-performing Sales & Service team. This is an exciting opportunity for an experienced and self-motivated professional to take on a pivotal role in a growing and ambitious business. Reporting directly to the Sales & Service Director, this hands-on leadership role will see you contributing to the development and delivery of the national Sales & Service strategy. You will directly manage Sales Managers and National Account Managers and play a key part in maintaining and building excellent customer relationships across the UK. Support the Sales & Service Director with the preparation and development of sales and service strategies. Provide direct line management and leadership to Sales Managers and National Account Managers. Oversee customer account management, including Group and Independent Hotels, ensuring high levels of customer satisfaction. Lead business development strategy and monitor sales performance, pipelines, KPIs and reporting. Work with cross-functional teams including Operations and Finance to ensure service excellence and accurate reporting. Draft and present proposals, contracts, and pricing in line with company strategy. Attend service reviews and client meetings, both on-site and at production facilities. Champion health & safety and ensure team compliance with all relevant regulations. Support staff development through training, coaching, and performance management. Provide regular weekly and monthly reports and represent the company in a professional and efficient manner. What We’re Looking For: A self-starter with a flexible, can-do attitude and the ability to work under pressure. Strong leadership and interpersonal skills with the ability to inspire and develop teams. Excellent planning, organisational, and problem-solving skills. Commercial awareness with proven experience in a sales and service leadership role. Willingness and ability to travel nationally as required. Operating from 9 sites across the UK, our client is a trusted partner to some of the nation’s most recognised hotel brands. The group pride themselves on quality, customer care, and continuous improvement. This is your opportunity to join a company with real ambition, where your impact will be both valued and visible