Platform Support Engineer

Role: Platform Support Engineer
Location: Swindon (Hybrid - 3 Days In-Office Per Week)
Salary: GBP30,000 - GBP37,500

We are looking for a dedicated Platform Support Engineer to ensure the operational health, performance, and security of a hybrid server environment. In this role, you will manage both Windows and Linux platforms , applying patches, enforcing configuration standards, and supporting core infrastructure services such as Active Directory and SQL environments .
You'll also contribute to automation efforts using Ansible and Terraform , helping to streamline server maintenance and enhance consistency across the environment. This role is ideal for a technically skilled professional focused on infrastructure stability, automation, and operational excellence.

Key Responsibilities

• Maintain and monitor hybrid Windows/Linux environments for performance, security, and compliance
• Apply patching and configuration standards using tools such as SCCM , WSUS , and Red Hat Satellite
• Support and troubleshoot Active Directory , SQL Server , and critical platform services
• Develop and manage automation scripts and workflows using Ansible , Terraform , or PowerShell
• Collaborate with engineering teams to support infrastructure upgrades and issue resolution
• Contribute to root cause analysis and implement preventative measures
• Document support procedures and maintain a comprehensive knowledge base
• Participate in on-call rotations and incident response efforts as needed

• Windows Server administration and support
• Red Hat Enterprise Linux or equivalent Linux server support
• Configuration and patching using SCCM , WSUS , and Red Hat Satellite
• Strong knowledge of Active Directory architecture and troubleshooting
• Automation with Ansible , Terraform , and/or Scripting languages (eg PowerShell, Python)
• Understanding of networking concepts (DNS, DHCP, VLANs, Firewalls)
• Familiarity with monitoring tools such as SolarWinds
• Exposure to virtualisation platforms (VMware, Citrix, or Hyper-V)
• Experience with cloud infrastructure (Azure, AWS, or GCP) is a plus
• Certifications such as MCSE , RHCSA/RHCE , or ITIL desirable