Job 185 van 1000

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Customer Services Assistant - Supply Chain


Customer Service Assistant / Sittingbourne / Hybrid
My client in the retail display space are currently seeking a Customer Service Assistant to join their team on a permanent basis. The main purpose for this role is to progress customers orders through the system and work with internal teams to ensure the project goes smoothly.

Role & Responsibilities:
  • Communicating with clients and providing excellent service
  • Process sales orders and purchase orders
  • General administration duties
  • Creating packing lists and export documentation
  • Updating customer databases
  • Preparing reports on KPIs
  • Attending customer meetings with internal and external stakeholders
Essential Skillset:
  • Experience working on export documentation
  • Good knowledge of Microsoft Office applications especially Excel
  • Experience on ERP systems/databases
  • Great customer service skills
  • Experience of communications with customers both on the phone and written
Benefits:
  • Hybrid working following completion of training period
  • On site gym
  • 25 days holiday plus bank holidays
  • Flexi time policy
  • Team events
  • Future progression opportunities
Customer Service Assistant / Sittingbourne / Hybrid

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