Trainee site support engineer

Job Title: Trainee Site Support Engineer Department: Aftersales Reporting to: Aftersales Lead Location: London Salary: £25,000 - £30,000 Hours: Monday - Friday, 09:00 - 17:30, (1 hour for lunch) Desired start date: ASAP Job Description: This is an exciting opportunity to begin your engineering journey within the HVAC industry, supporting a revolutionary heating / cooling solution in a dynamic and growing team. As a Trainee Site Support Engineer, you will assist our Site Support Engineer's in all aspects of site-based Aftersales support, from installation to commissioning and operational troubleshooting. You will be enrolled in the company Training Package, a structured development programme that includes mechanical, electrical, and BMS qualifications, tailored to our unique HVAC solution. This role is ideal for someone with a technical background who is eager to learn and grow in a field-based engineering role. Key Responsibilities: Assisting with Site Activities Support the Site Support Engineer with diagnostics and fault-finding across electrical, mechanical and control systems Carry and prepare tools, emergency components and documentation for site visits Observe and gradually undertake hands-on tasks under supervision Learn how to interact with Siemens controllers and BACnet integration. Learning the Product Become familiar with the company unit components and function Learn to interpret technical manuals (especially the Installation, Operation and Maintenance manual) Build understanding of installation, commissioning, and maintenance best practices through real-time site work and structured training Supporting Communication Take notes and photographs during site visits for reporting purposes Learn how to clearly explain issues and solutions to on-site client teams Build confidence and professionalism in client-facing interactions Collaboration & Reporting Assist in drafting reports, issue logs, and follow-ups Capture frequently asked questions and support the Aftersales and Technical teams with feedback Be a proactive and collaborative member of the wider team, helping wherever and whenever needed Qualifications: Maths, English and IT GCE'S (B or above) Ideally completed an apprenticeship or Level 3 college - level Qualification in Electrical/Mechanical Engineering, Building Services, HVAC or similar Key Skills and Competencies: Desirable Exposure to HVAC, building controls or BMS systems Hands-on experience (e.g., internships, junior technician roles, site assistant roles) Full UK driving license (or in progress) Essential Attributes Strong desire to learn and grow in a field-based engineering role Basic understanding of mechanical/electrical principles Comfortable using standard software (Microsoft word, Outlook) Organised and reliable, with good timekeeping and a can-do attitude Willing to work overtime and travel to site locations Excellent communication and collaboration skills Why join our team? Opportunities for professional development and training A chance to play a pivotal role in shaping the aftersales division 25 days holiday in addition to English bank holidays Competitive salary Team bonus scheme Pension; company NEST scheme, 4% matched salary sacrifice 3 months fully paid parental leave For more information and immediate interview opportunities please email CV to and call (phone number removed) Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer