Leasing Advisor

Collins property Recruitment are working closely with a UK leader in Build to Rent Properties. We are seeking a Leasing Advisor/Associate to join an existing team for new developments. Responsibilities of the Leasing Advisor/Associate:

• The Leasing Advisor/Associate will conduct viewings and support with the 360 lettings journey.
• Manage in-bound enquiries ensuring prospective customers are kept in contact with available properties.
• Provide effective feedback to lettings managers with customer feedback at all times.
• Carry out Right to Rent checks and review references.
• Ensure the delivery of high-quality services including front & back of house functions, amenity space management, voids & unit management, tenancy, income management and tenant involvement.
• Manage & co-ordinate resident bookings of amenity space and cleaning as required.
• Identify opportunities for enhanced service delivery to optimise customer experience.
• Meet & Greet residents and handle complaints to an effective resolution.
• Prepare and ensure the delivery of shift handover documents.
• Log all, distribute and receipt keys, parcels and visitors.

Requirements:

• Previous experience working in organisations providing market rental properties, travel & tourism or hospitality is essential.
• Previous leasing experience is essential.
• Awareness of H&S requirements on site and a demonstrable ability to implement H&S when required.
• Strong experience working at business/private events would be beneficial.
• Previous experience of working in a team.
• Strong written and verbal communication.
• Qualifications in property or customer service would be advantageous.
• Previous experience of working towards and achieving targets.
• A good communicator with strong interpersonal skills

If you're interested in the Leasing Advisor/Associate position and you possess the required skill set, then apply now. Should you have any further questions contact Sammy Boyling at Collins Property Recruitment.Should this role not be for you, but you would like to refer a friend or colleague to us, we'll happily give you GBP300 worth of vouchers if we successfully place them!