We are currently looking for an experienced Office Manager to work for of our clients on an ongoing long term basis The company is a well-respected provider of specialist equipment to a range of train manufacturers and train operating companies around the UK and overseas Based in their premises in Manchester and working closely with the Business Manager as part of a small team, this is a broad ranging role and the duties are varied. They will include the following:- * Customers/Sales (20%) - Ensure the sales process is completed from enquiry/quote request to receipt of order, dispatch and invoice:- * Customer quotes and enquiry handling * Sales/purchase order processing including order confirmation * Despatch – Management of deliveries to customers including carrier management * Invoicing – Manage the invoicing process working closely with customers and finance * Direct Materials Purchasing (30%) – Liaise with Raw Material suppliers on ordering and pricing to ensure there is no disruption to the production process including :- * Raw materials including stock management * Backing plate scheduling and ordering including stock management * Export/import management. * Weekly stock KPI’s and monthly stock valuation reports to finance * Purchase invoice queries * Indirect Purchasing (30%) – Purchasing all PPE, consumables and other items to ensure smooth facility operation. Work closely with the business manager on budget adherence and cost saving activities. * Maintenance of Factory Master standard costs. * Reporting :– * Compilation of the weekly dashboard report (excluding operational OEE data). * Compilation of monthly business report. * Maintenance of all personnel, time and attendance systems (TMS)/ processes for site * Environmental Health and Safety :- * Reviewing and assistance in updating health and safety policies and ensuring they are observed. * Environmental waste management & legal compliance/reporting. * HR Records & Reporting – Maintain personnel records, attendance management & reporting for site working closely with Head Office * Maintenance of training records including booking of courses/medicals and KAMMS. * Generally main point of contact for all external enquiries to the site including management of the main office phone line/s. * REX - Act as key process driver for REX processes. The successful applicant with have experience in general/operations management ideally within an engineering or manufacturing environment and will preferably have a proven track record in purchasing/procurement. It is essential that candidates are proficient in Microsoft Office software especially Excel together with experience of working with ERP systems and/or SAP Candidates will ideally hold a recognised relevant qualification in business or operations management. A CIPS qualification and background would also be desirable. This is an excellent opportunity to join a world leader in their field with good future prospects Global Recruitment Services Ltd are a Recruitment Business based in the Midlands For more information and to apply please email your CV to us