Customer Service Advisor

Customer Service Advisor Location: Newmarket, Suffolk Hours: 9.00am – 4.00pm Monday – Friday Hourly Rate: £12.21 per hour Benefits: Holiday Pay & Pension Duration: Temporary An opportunity for candidates looking for seasonal work to join our client as a customer service advisor from the 28th May until the 25th July inclusive. No experience necessary so suitable for graduates, students and college leavers or those from a hospitality background with excellent customer service skills. Who are we? We are Busy Bee Recruitment, an awarding-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including: Sales & Marketing, Admin & Customer Service, Technical & Engineering, Industrial & Manufacturing, Finance & Accountancy, Care & Education, Supply Chain & Logistics. Job Duties: * Answer customer questions by phone, email, and live chat. * Help customers use the online platform and solve any problems they have. * Deal with issues about distribution, deliveries, and payments. * Keep customer records up to date in the CRM system. * Work with other teams, like tech support and account managers, to fix more complicated problems. * Spot common questions and suggest ways to improve FAQs and help guides. * Manage and reply to customer support tickets quickly. * Help with general admin tasks when needed. What we are looking for: * Strong IT skills * Be a conscientious team player with good all-round communication skills * Good telephone manner * Be energetic & positive, with a ‘can do’ attitude towards customers at all time So, are you ready for your next job? Hit on the apply button today If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Business for this Temporary vacancy