Service Manager - North West England

The Opportunity: Are you a dynamic Service Manager or Technician with a passion for premium brands? Are you seeking a new challenge offering long-term career progression? If you want to live in a beautiful area of North West England with stunning scenery and offering a vibrant outdoor lifestyle, this could be the role for you. We’re looking for a driven and hands-on Service Manager, with a sharp eye for detail and high standards, to lead a small, skilled team working with premium brands. You’ll be responsible for overseeing daily operations, maintaining exceptional service standards, and getting the best from your team. This position offers opportunities for international travel, strong progression prospects, and excellent rewards based on experience. Whether you're an existing Service Manager or a high-performing Service Technician ready to take the next step, this role offers the perfect blend of professional challenge and lifestyle appeal not to be missed. Please reach out to Amanda for more information. Role Responsibilities: * To manage and lead a team of both workshop and field service engineers to ensure that effective and efficient service operations are delivered * To plan and coordinate scheduled service work, emergency repairs, overhauls, and refurbishments * To provide support and guidance as needed to the team to ensure business objectives are achieved * To maintain fluid and effective communications across the team to ensure customer requirements are met * To monitor and report on performance data and related financial information Skills you will need: * Proven experience in a Service Manager/ Service Technician role * Excellent practical machinery experience in either the agricultural, forestry, or construction sectors * A good working knowledge of hydraulic systems * Disciplined, highly organised with good attention to detail * Capable of monitoring performance, and motivating a team * The ability to work independently with a proactive and systematic approach to problem-solving * Excellent communication and customer service skills * The ability to build and manage customer relationships * Clean UK driving licence Remuneration: A competitive salary and package commensurate with the candidate's level of experience