Facilities Account Manager

Our client, a National Facilities Management Service Provider are currently on the search for a Facilities Account Manager to work on a high end corporate contract based in the center of Manchester. The role will be a key cog in the 5 Service Delivery across the state of the art office building.

The Facilities Account Manager will provide exceptional relationship management with the client, implement efficiency improvements, ensuring operational compliance whilst motivating a team of facilities staff.

This is a permanent, single site role in center of Manchester paying a salary of GBP55,000 - GBP60,000 that would be ideal for a Senior Facilities Manager, Operations Manager or Contracts Manager.

Role Responsibilities:

• Management and development of site based teams
• Drive and manage the commercial aspects of contracts to ensure profitability and value for money.
• Maintain a consistent, high-quality service delivery across all FM operations, including both soft and hard services.
• Identify and implement improvements in service delivery and operational processes, including cost efficiency initiatives.
• Embed an exceptional customer service ethos
• Collaborate closely with on-site teams to meet performance targets and ensure all works are executed safely, efficiently, and to a high standard.
• Ensure full statutory compliance and timely completion of planned preventative maintenance (PPM) across client sites.
• Respond effectively to reactive maintenance needs and manage incident reporting in line with company protocols.
• Oversee all profit and loss aspects of the client contract, working with a budget of around GBP1m.

Role Package

• Salary GBP55,000-GBP60,000
• Permanent contract
• 40 hours, Mon-Fri, 8am-5pm
• Site based
• 33 days holiday per year inc Bank Holidays.
• Employee Assistance Programme.
• Recognition and Reward scheme.
• Life Insurance 1 X annual salary, Cycle 2 Work scheme.
• Training & development opportunity.

If interested in this role then please apply and contact Laura for more information on (url removed) or call (phone number removed)