Operations Administrator

Our engineering client is looking for an Operations Administrator Location: Queenborough Salary Range: £21,000+ depending on skills and experience Hours of Work: Monday to Friday, ideally 8:30 AM to 2:30 PM 6 hours per day, start time negotiable Occasional flexibility is required during busy periods Employment Type: Office-based, part-time, 30 hours/week Operations Administrator Job Summary: The Operations Administrator will process customer orders, coordinate product deliveries, and ensure smooth workflows between departments. This role is perfect for detail-oriented professionals who take initiative and provide excellent customer service. Operations Administrator duties: * Enter customer orders into the system and make sure they meet customer needs * Keep clear records of all purchase orders * Update customer pricing agreements * Create work orders in the system and track their progress * Work with production manager to schedule work * Help plan production schedules * Support quality control * Order materials needed for production * Monitor and maintain stock levels * Help with regular stock checks * Find ways to make processes work better * Help with quality improvement projects * Be the primary contact for customers about their purchase orders * Keep customers updated about their orders and delivery * Spot and fix problems before they affect customers * Keep good records of customer requirements Required * 3+ years of experience in business administration, manufacturing operations, or related field (or equivalent work experience) * Experience using ERP systems and handling customer order fulfilment * Good knowledge of production planning * Proficiency in Microsoft Office Suite Benefits: * Competitive salary * Employee life insurance * Friendly team environment * Training and development opportunities * Generous leave: 33 days (25 flexible plus 8 public holidays)