IT Support Administrator

IT Systems Support Administrator (Windows Focus)
Location : Guildford, Surrey
Salary : Salary based on experience PLUS a truly blue chip benefits package including health benefits, a superb annual performance-based bonus and top tier pension.

About the Role:
Join a well-established technology company in their search for an enthusiastic IT Systems Support Technician. This role is based in the Guildford office, supporting the organisation s IT infrastructure and delivering excellent service to users across the business. You ll work alongside a skilled IT team, helping to ensure the stability, security, and efficiency of critical systems.

Responsibilities:

• Provide 1st and some 2nd line support for users

• Troubleshoot and resolve common IT issues (e.g., password resets, software installations, hardware malfunctions)

• Assist with hardware and software setup and configuration for users

• Perform regular IT operations and maintenance tasks

• Escalate complex issues to senior team members when necessary

• Develop technical skills through mentorship and hands-on experience

• Help maintain departmental documentation and assist with equipment inventory management

Essential Skills & Experience

• Strong experience with Windows 10/11 administration

• Proficient in Microsoft 365/Teams

• Basic networking and patching knowledge

• Physical hardware management (laptop provisioning)

• Awareness of cybersecurity best practices

• Good communication skills across all business levels

Desirable Skills

• Experience with VMware vSphere , Microsoft Exchange (on-prem) , and Cisco networking

• Knowledge of backup technologies

• Certifications such as VCP, MCSE, or CCNA are highly valued

• Familiarity with RHEL or other Linux systems

Additional Information

• Occasional travel required must hold a valid UK driving licence

• Opportunity to learn and grow with a forward-thinking team, supporting both technology and energy sectors

Apply today if you're ready to contribute to a company with a bright future in a rapidly evolving industry!