Customer Sales Advisor

Are you looking to develop your retail/sales/hospitality experience and develop your career, whilst learning lots of new skills? If so, read on to find out about this superb opportunity to work for a fun and friendly employer, in a fast growing and very secure industry. Job Purpose: This is a great opportunity to work as part of a small, friendly team at a brand new storage facility, providing excellent customer service and maintaining superb standards. The job holder will benefit from a broad range of exposure; covering sales, customer services, administration and operational management experience. The role offers a great base salary, with potential for further salary enhancements and super benefits package. Principle terms: * Working a day shift pattern, to include some weekend and bank holiday working (Working 40 hours per week) * Starting salary: £26,208 + End of Year bonuses + New Store Enhanced Bonus - this is the entry pay grade and there are 4 pay grades to this role; * The roles is based in West Bromwich (Handsworth); * Great bonus scheme; * 30 days holiday, which includes Bank Holidays; * Contributory pension scheme; Additional Benefits * Perkbox - employee 'free perks' scheme, which includes discounts on many high street retailers, cinema tickets, super markets, gyms and much more. * Staff discount on storage and retail products (30% discount on storage and 50% discount on retail packaging); * Training and development programme; * Additional benefits after qualifying period, including: a day off and gift for your birthday, length of service award and a generous maternity and paternity package. Core Responsibilities: Sales/Customer Service * Ensuring the customer has all relevant information to make an informed decision, by explaining the features and benefits and price solutions. * Responding and following up on customer enquiries, challenging objections, upselling our retail products and closing sales wherever possible. * Provide a high level of customer service at all times, ensuring company values are maintained. Administration * Reviewing and prioritising the tasks for the day, dealing with new enquiries, completing contracts and debt chasing. Banking/Petty Cash * Reconcile cash, credit card, Direct Debit and BACS payments. Complete petty cash float checks on a daily basis. Retail Sales * Upsell wherever appropriate, for standard retail and hire crates. Charity Participation * As part of our Corporate Social Responsibility commitment, all employees are required to spend 1% of their working time (around 2 hours per month) volunteering/raising funds for chosen/local charities. This time is paid. You will benefit from working with a very friendly and fun team, where you will be rewarded for your hard work and achievements