Location

Aldershot
South East England
United Kingdom

Date Published:

2025-04-29

Online to:

2025-06-28
Pound 15.00 HOUR

Senior Account Manager

Senior Account Manager
Aldershot, Hampshire
Competitive Salary + Benefits
Full-time, Mon - Thurs: 07:00 - 15:45 & Fri: 06:00 - 13:00
Fully Site Based

We are working with a leading precision engineering business that specialises in complex manufacturing solutions for the aerospace sector. Due to continued growth and strategic expansion, they are looking to appoint a Senior Account Manager to lead a team and drive key account performance.

This is a pivotal role for an experienced professional who thrives in a fast-paced, customer-focused environment and brings a proven track record in managing high-value client relationships, delivering commercial results, and leading account teams.

Senior Account Manager
Job Description

Key Account Management

Build and maintain strong relationships with major clients.
Oversee the full customer lifecycle, from quoting and invoicing to delivery and aftersales.
Ensure compliance with aerospace standards and internal procedures.

Team Leadership

Lead and develop a team of Account Managers, setting clear KPIs and providing coaching.
Foster a collaborative, results-driven, and safety-conscious team culture.

Client Strategy & Satisfaction

Act as the primary point of contact for key clients.
Conduct regular business reviews to enhance service and identify growth opportunities.
Drive client retention through proactive issue resolution and engagement.

Commercial Growth

Identify upsell and cross-sell opportunities to increase revenue.
Collaborate with sales and operations to develop strategic account plans.
Report on account performance and trends to guide decision-making.

Cross-Functional Collaboration

Work with internal teams to ensure seamless project delivery.
Provide client insights to inform product and service improvements.

Senior Account Manager
Experience & Skills Required:

7+ years in account management or client services within manufacturing or engineering
Proven leadership experience managing teams and high-value customer portfolios
Strong commercial awareness with a results-driven mindset
Excellent communication, analytical, and problem-solving skills
Background in aerospace or precision engineering preferred
Degree in Business, Marketing, or related field desirable