Customer Service

Job Opportunity: Customer Service Assistant – 12-Month Fixed-Term Contract 📍 Location: Avonmouth, Bristol 💼 Salary: £26,000 per annum 🕒 Full-Time | Office-Based | Monday to Friday 📆 Contract: 12-month temporary contract (maternity cover) Are you passionate about delivering exceptional customer service and supporting sales teams? We’re looking for a proactive and organised Customer Service Assistant to join a growing business in the construction industry on a 12-month fixed-term contract to cover maternity leave. 🧩 About the Role You’ll play a vital part in supporting the sales function, providing day-to-day administrative and technical support to ensure smooth operations. This is a fantastic opportunity to work in a fast-paced environment where no two days are the same. 🔑 Key Responsibilities * Provide first-class customer service to the salesforce, contractors, and suppliers * Process orders and invoices accurately and efficiently * Assist with technical queries and support sales enquiries * Liaise with team members to resolve order and stock-related queries * Support with delivery and haulage issues when they arise * Contribute to the effective delivery of new projects * Perform general administrative duties: data entry, scanning, filing * Ensure adherence to Health & Safety standards at all times 🧠 What We’re Looking For Experience & Skills: * Previous experience in customer service, administration or sales support * Ideally from a construction, manufacturing, or technical background * Confident using Microsoft Office (Excel, Word, Outlook) * Experience using NetSuite is a plus Personal Attributes: * Strong organisational and time management skills * Excellent verbal and written communication * Team player with a flexible, can-do attitude * Able to multitask and prioritise in a busy environment 🎁 What’s in It for You? * Competitive salary of £26,000 * 25 days annual leave + bank holidays * Office closure during Christmas * Supportive, collaborative team environment * Great experience with a respected name in the industry