Receptionist

Teamjobs are looking for a Receptionist to join a well-known solicitors based in Poole , to oversee all office duties, and support the team. The ideal candidate will be highly organised, think analytically and thrive within a fast-paced environment.

Full time - Permanent

Poole - Dorset

Monday - Friday

Up to 23,000 DOE

Free onsite parking

Responsibilities

• Promptly respond to phone calls and inquiries, providing professional and helpful assistance to clients and stakeholders.
• Efficiently manage schedules, appointments, and important deadlines ensuring to upkeep an organised workload.
• Oversee the collection, delivery, and scanning of incoming and outgoing mail to streamline communication and document management processes.
• Maintain and update case management systems, ensuring accurate and up-to-date records to facilitate smooth case progression and client service.
• Draft letters and documents with attention to detail and accuracy, reflecting the professionalism and standards of the firm.
• Uphold trusting relationships between colleagues, clients, and customers to facilitate collaboration, and enhance the firm's reputation.
• Ensure timely and clear communication with clients regarding case progress, updates, and costs to maintain transparency and client satisfaction.
• Proficiently use software applications such as Osprey, Word, and Excel, and managing these effectively.
• Actively promote the services and image of the firm, representing its values and strengths to attract clients and enhance its reputation within the community.

What we require from you

• Previous administrative/receptionist experience.
• Proficient using various systems including Microsoft office, with accuracy.
• Be organised and have great attention to detail.
• Experience managing your own workload within a fast-paced environment, always prioritising tasks at hand.

INDCP