Advice & Information Officer

Are you passionate about providing advice and guidance? We are currently recruiting for an Advice & Information Officer to work on a hybrid basis, in a Fixed Term Contract until December 2024. You will be working for a leading organisation within the education field, providing practical support on a variety of subjects.

You will receive a variety of benefits including 36 days holiday (pro rata) including 8 Bank Holidays and 7 days shut down, discounted membership for sports and fitness, a pension scheme matched to 4-6% of your salary, discounted parking plus a range of well-being benefits.

Your working hours will be 35.5 per week, Monday to Friday, 9.00am to 5.00pm which includes 2 days per week working on a hybrid basis from home.

As the Advice & Information Officer, you will be:

• Providing impartial and confidential advice to students
• Advising students in a number of areas including housing, education, wellbeing and finance
• Managing cases for students and referring to relevant organisations where necessary
• Providing guidance on a face to face basis as well as online and over the telephone

As the Advice & Information Officer, you will have:

• Experience in providing guidance in one of the following areas: housing, education, employment, wellbeing or finance
• Experience working with students or in an academic setting would be an advantage
• IT literate, experienced in Microsoft Word and Excel
• You may also have experience in any of the following: Education & Welfare Advisor, Student Support Advisor, Wellbeing Adviser, Finance Adviser, Citizens Advice Bureau, Acas, Support & Guidance Officer, Housing Advisor or Adviser

As the Advice & Information Officer, you will receive a salary of GBP27,300 per annum plus fantastic benefits.