Quality Assurance Complaints Administrator

Summary

GBP27,500 - GBP37,400 per annum 30-35 days' holiday (pro rata) 10% in-store discount Pension scheme

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in

common. We're proactive, collaborative and always go the extra mile to support our team.

Just like you.

As a Lidl Customer Complaints Administrator, you will work closely with suppliers and buyers to investigate complaints and respond to customers, focusing on the quality and safety of our products. From spotting trends to professionally communicating with internal and external stakeholders, you'll ensure complete customer satisfaction in our Lidl products. You'll also liaise with the wider Quality Assurance department, contributing to the overall success of the company with your passion and attention to details.

In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl.

We're proud to be supportive teams with big ambitions, so we'll make sure you have access to the right training and real opportunities to build your career as well.

What you'll do

What you'll need

What you'll receive

If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.

includes 10% non-contractual London Weighting allowance

Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.