About the role
Do you have housing management experience and a passion for engaging with residents? We are looking for a Resident Involvement Officer to be part of our team providing a customer focused service to the Association s residents in rented accommodation.
About Hightown
Hightown is a charitable housing association (operating in Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire) aiming to help people who need support and care or who cannot afford to buy or rent a home at market values. We do this by building hundreds of much needed new homes and providing care and supported housing services for a wide range of people.
We currently manage over 8,600 homes - mostly in the Dacorum, St Albans, Watford, Aylesbury Vale, North Herts and Hertsmere districts and employ over 1,000 staff (mainly in our care and supported housing schemes).
Overview
The Resident Involvement Officer is responsible for resident engagement services, working closely with the Director of Housing and Head of Housing to build the capacity of residents to comment on and influence service delivery, ensuring that residents are at the forefront housing services and that their voices can be heard. You'll lead community initiatives, activities and to encourage residents to become involved in the places they call home.
Key Responsibilities
The Benefits
In return for your hard work and commitment, we offer a benefits package which includes:
If you are interested in joining our friendly team, please apply below.
Closing date: 30th May 2024
Interviews planned; 6th June 2024
Appointment to this position will be subject to satisfactory DBS, references and medical checks.
We are an Equal Opportunities Employer.
We are a Disability Confident Employer.
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