Field Service Engineer

About The Role Field Service Engineer Home-based with travel UK-wide Up to £35k per annum DOE + Benefits inc. half day Friday, flexi time, hybrid working patterns and more. We are SEA. Engineered to protect. We protect what matters - our nations, our waters, our land, our cities, our people, our environment, our world. Be part of something bigger.  We are a growing 300+ talented team delivering products and solutions for the defence and transport industries, that make our world a safer, cleaner, and more efficient place to live. Together, we are renowned for our innovation, flexibility and out-of-the-box thinking, winning awards for both our people and our products. Our people are getting the most out of their career. Our people push the boundaries of engineering. Our people deliver operational advantage for our customers across the world. Our people are doing their best work. All within a supportive, flexible working environment that stretches, develops, and rewards.  Join us. Our Transport team delivers technology that improves road safety, reduces traffic congestion, and makes transport more sustainable. Ranging from Clean Air Zones to Smart Cities, ANPR enforcement systems through logistics management, our solutions empower transport planners and managers to improve the urban environment for everyone. What you’ll do As Field Service Engineer, you’ll play a critical role in supporting the installation and maintenance of on-site SEA technology, specifically our range of civil enforcement ANPR camera systems. You’ll provide high-quality, professional in-the-field service, ensuring our systems are at their best, maintaining SEA’s reputation nationwide. Your responsibilities will include: Installation and maintenance of pole (lamp column) and vehicle-mounted enforcement systems hardware Preventative maintenance – including cleaning cameras and replacing cables. Resolution of incidents related to in-service onsite customer Systems. Most work within the remit of this role will be completed at height due to the nature of the products. Weekend and evening work, from time-to-time as required  What you’ll bring Proven experience within a field service or technician role, ideally within relevant related systems hardware installations and maintenance Experience of system-level fault finding and fixing of IT, Software & Electronic equipment A professional manner, strong communication skills, and able to manage customers effectively and proficiently Experience of working at height and with electricity (DNO) and/or electrician certifications or qualifications would be ideal Working knowledge of CCTV systems, ANPR camera systems or relevant similar technologies would be advantageous  What we offer you Our people make us the positive force that we are, leaders within a highly competitive sector. We are inspired by the knowledge, ingenuity and commitment that enables us to deliver for our customers and the world we live in. We recognise the part you play.  Your work, your contribution, deserves to be recognised and rewarded. Take a look at everything we offer you, everything we’ll do for you and yours - benefits your way.    Work life balance: Hybrid/flexible working arrangements 25 days’ annual leave, plus buy and sell Up to 16 days flexi leave accrual Half day Fridays Reservist in the armed forces receive special paid leave   Family & wellbeing: Private medical health insurance & Employee Assistance Program Group Pension Plan of up to 7% employer contribution Cycle to work scheme Wellbeing centre Sports & Social activities Employee Discounts portal - online and instore discounts, travel savings etc Canada Life GP and financial advice Life assurance policy Publication and recruitment bonus rewards Development opportunities, including LinkedIn learning   Facilities & resources: Electric vehicle charging points at all sites Private seated lunch areas Onsite bistro (Barnstaple office) and free hot and cold beverages Onsite showers and toiletries provision Free onsite parking  Helping you to get the most out of your career with SEA We want you to feel like you belong at SEA. To have everything you need to do the best work of your career. To contribute, to make a difference. To be proud of what you do and everything we collectively deliver to our customers. Big ask, but a big opportunity.  To find out more about careers at SEA, click here. Join us, and be part of something smaller - with 300 people in the UK and Canada - doing something bigger: protecting what matters.    If you would like an informal chat, please call Ethan, our Talent Acquisition Advisor on (phone number removed) SEA0520R