Prescription Clerk

Job Title: Prescription Clerk Reports to: Practice Manager Hours: 37.5 hours We are seeking an enthusiastic Prescription Clerk to join our established team and be a part of a company that really makes a difference. You will be based in our GP surgery and you will be the first contact for medication related queries and ensure a prompt efficient repeat prescription reordering service. Duties Answering medication queries from patients, staff members and pharmacies/care homes relating to repeat prescriptions Inputting  repeat prescription orders  Collate information from medication related queries and forward to an appropriate healthcare professional in a timely manner Allocate medication reviews ensuring patients have attended for chronic diseases reviews where appropriate Promotion of electronic repeat dispensing and online ordering Liaise with patients and healthcare providers to obtain correct prescription information Manage prescription requests from vulnerable/high priority patients and care home Work with Prescribers to provide a responsive repeat prescription service, in accordance with any relevant and appropriate policy or protocol and template - as issued by AMP Run analysis reports and gather information from a variety of sources for continuous improvement, safe management of repeat prescriptions, and to co-ordinate medication reviews and or changes Liaise with pharmacies on the supply of prescribed drugs, alert clinicians of any supply issues and forward information on the recommended alternative Manage medicine alerts and ensure all professionals are aware and take action. Ensure it is included in clinical governance meeting  Liaise with external pharmacy services and patients to resolve queries and communicate changes to medications Build good working relationships with local Pharmacies to help enable the Practice prescription service Check emails and tasks regularly, actioning them appropriately Create tasks and assist clinicians in managing document workflow relating to prescriptions Establish and maintain filing and administrative systems so that written or computerised information is easily accessible and secure Escalate any problems to Practice Manager Undertake training as required to support safe and effective services for the Practice. Carry out any other duties as may reasonably be requested by the Clinicians or Managers Complete the end of month returns for prescriptions inc FP34 Process and run reports using ECLIPSE data Manage the upload/download of ECLIPSE data Training of relevant staff on processing repeat prescriptions Support administration team in times of sickness and annual leave To work as part of the administration team Role Requirements Awareness of systems to support management of patients in a primary care setting, delivering pharmaceutical input and support in the context of pathways of care and the business of the organisation Repeat prescription processes and systems Knowledge of CD and regulations and controls Administration systems to support the team with training and development Who we are We are a growing organisation that have been operating within the NHS since 2006 offering both Primary and Secondary care services with a forward-thinking, dynamic approach to patient healthcare, we are pioneers in a range of projects, from genomics to digital healthcare services, focused on delivering a better patient experience What we can offer to you 5 weeks holiday plus bank holidays Enhanced maternity and paternity leave Salary sacrifice electric car scheme Life insurance 3 x salary Healthcare cash plan Cycle to work scheme Charitable giving scheme An extra day off to celebrate your birthday NHS Discount & Support Schemes Employee Assistance Program Occupational Health Support #ind1