Internal Sales - Building Materials

Role: Internal Sales Location: Oldbury, West Midlands Sector: Timber Merchant Package: £25,000 - £35,000 + Bonus With a network of branches our client supplies an extensive range of timber to the construction sector. They are currently looking to recruit an experienced Internal Joinery Sales Specialist to join their busy sales office in Oldbury, West Midlands. Key Attributes: Previous experience within joinery sales (doorsets, door kits, architraves, skirtings etc.) Customer focused Good communication and negotiation Results focused Internal Sales experience Relationship builder Detail conscious Personable Business focusedKey Responsibilities: To follow up and file quotations issued to check competitiveness and to secure sales To provide feedback on pricing levels to Managers To maintain content and accuracy of sales daybook To assist with project tracking of potential business To answer all internal sales enquiries, advising joinery product availability, delivery dates, transport schedules and product lead-times promptly and accurately To deal with customer complaints in a fair and reasonable manner to resolve problems quickly and satisfactorily for all parties concerned To respond to telephone sales enquiries, pricing in accordance with current guidelines, to maximize their profitable conversion to orders To receive, examine, and link confirmation orders, advising any amendments necessary to originals To check and confirm dates and content of direct deliveries as they fall due To pass checked and confirmed direct deliveries daily to invoicing To liaise with suppliers on schedules for incoming goods for specific orders To liaise with the Transport Manager to advise customers of any alterations to delivery schedules To keep own price lists current and updated To assist in maintaining current and updated price lists and manufacturer literature at the branch To assist with periodic stock takes where required. Key Skills: Customer service experience Numerate Literate IT proficient (MS office) Strong sales experiencePackage: Starting basic of £25,000 - £35,000 dependent upon experience Company bonus scheme Company pension contributions & life assurance plan Generous holiday entitlement plus Bank HolidaysFor further information on this Internal Sales role please apply online