Administrator/Office Manager

We currently have a role as an Administrator/Office Manager, working with a large UK client, based in Newport. Main purpose of this role is to assist the Depot Manager achieve the goals of the business unit by utilising effective scheduling & communication while monitoring all engineer activities to ensure the delivery of an exceptional customer experience. Key Tasks: * Goods Receipting * Ordering Goods/Equipment/Materials * Stock Management * Programming/Scheduling Work & Engineers * Dealing with Customer Issues * Call Handling * Risk Assessment Method Statements (RAMS) * Adhering to Quality Management Systems (QMS) * Supporting Depot Manager * Out of Hours Rota * Raising Orders/Quotes * Dealing with Proforma Customers * Customer Enquiries * Managing Regional Emails * Site & Vehicle Audits * Raising Invoices * Internal Team Communication * Capturing & Recording Engineer Commissions * Following up Quotes & Orders * Maximising Sales Opportunities * Obtaining Materials/Goods/Equipment Quotes * Attend Health & Safety Meetings * Support Marketing Campaigns & Digital Media Capability & Attributes: Computer Literate. Well Organised. Good & Clear Communicator. Team Player. Work on own initiative. Good Planner. Good Leader/Strong People Skills. Flexible. If you are interested, we look forward to hearing from you