Telesales Executive

Job Title: Sales Representative Reporting to: Commercial Manager About the role The Sales Representative is a key role within the commercial team, looking after day-to-day customer service and facilitating growth through telesales activity Key responsibilities Processing telesales orders in a timely manner Processing all email orders in a timely manner Import any orders placed through online portals Manage credit note process Ensure all orders have the appropriate checking procedures applied to them Ensuring telephone calls are answered within 3 rings and in a professional, polite manner Ensure all customer queries are dealt with in a timely manner Conduct daily service calls Conduct daily telesales calls Performing any other duties as reasonably required Technical skills and experience required Strong communication skills both written and verbal Must have good IT skills including MS office products Must have good time management skills Must have a tenacious attitude and be able to overcome objections