Claims Officer

Job Title: Claims Officer Location: Remote Hourly Pay Rate: £15 Hours: 15 hours per week Length of the contract: Until December 2024 Gi Group are now seeking to appoint an experienced Claims Officer to our Public Sector client based in Newcastle-under-Lyme. The Claims Officer will be responsible for processing housing benefit claims with precision and accuracy on a remote basis. Duties of the Claims Officer Process, verify, and quality check housing benefit claims in accordance with DWP Housing Benefit Award Accuracy legislation and guidelines. Utilise expertise in housing benefit processing to verify income details, capital details, and council tax reduction eligibility. Handle benefits and claims effectively, ensuring accuracy and compliance with regulatory standards. Conduct quality checks on 50 claims per month between May and December as required by DWP guidelines. Navigate and utilise systems proficiently to check claims and provide accurate reports to the DWP. Collaborate closely with team members to ensure efficient workflow and adherence to prescribed activities. Role Criteria Prior experience in housing benefit processing and claim verification. Proficiency using relevant systems. Strong attention to detail and ability to work with precision under strict deadlines. Familiarity with DWP Housing Benefit Award Accuracy legislation and guidelines. Ability to work independently with minimal supervision. Excellent communication skills and ability to collaborate effectively with team members. Hiring Contact: Tiegan Clark Agency: Gi Group