Junior IT Service Desk Administrator

Job Title: Junior IT Service Desk Administrator
Location: Uttoxeter, United Kingdom (On-Site 5 days a week)
Rate range: GBP100 - GBP130 (Inside IR35)
Job Type: Long Term Contract

I am looking for a motivated Junior IT Service Desk Administrator to join one of my biggest clients. This role is ideal for someone with little IT support experience or a graduate with relevant studies or internships. You'll provide first-line technical support and assist users with hardware and software issues.

Job Responsibilities/Objectives

• Respond to IT service desk tickets.
• Assist users via phone, email, or in-person.
• Set up and maintain computers and peripherals.
• Manage user accounts and passwords.
• Support software installations and updates.
• Ensure user satisfaction with timely issue resolution.
• Communicate technical information clearly.

Required Skills/Experience
The ideal candidate will have the following:

• Due to the on-site requirement You must have a UK driving licence and own a Car/Motorcycle.
• Associate's degree in IT, Computer Science, or related field; or equivalent experience.
• Little experience in IT support or relevant internship.
• Basic knowledge of networking and hardware.
• Ability to troubleshoot technical issues.
• Good communication skills.
• Strong problem-solving skills.
• Ability to work independently and in a team.

If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format.

Disclaimer
Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies.

Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.