Customer Support Agent

CUSTOMER SUPPORT AGENTS REQUIRED Location: Huddersfield Free Parking, and accessible by public transport Basis: Full-Time / Permanent Contract - working 5 out of 7 days (will include bank holidays & weekends) 30 days holiday per year Salary = £24960 + Bonuses Welcoming / Friendly Team Regular training and update sessions The Primary function of the role: Being the first point of contact for customers to assist with their enquiries, resolve issues, and ensure all customers have a positive experience to maintain customer satisfaction and loyalty. Requirements: Attention to detail and good levels of organisation Developed verbal and written communication skills -able to speak to a wide range of customers Listening Skills Proactive approach to problem solving and addressing customer needs. The ability to Multitask Positive attitude to drive sales and work well as a team.Hours of work 5 days out of 7 including one weekend day per week - **Typical hours would be 3 x 8.30 -5.30 / 1 x 8-5 and 1 weekend day 9am-5pm** CPHudds The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace