Resident Liaison Officer - Social Housing

Our client is a leading Social Housing Contractor are looking to recruit a Resident Liaison Officer for their contract covering Kingston. The Role You will be responsible for liaising with Tenants, Supervisors/Site Managers and the clients regarding access and their planned maintenance programme of works. This will consist of kitchen & bathroom upgrades, replacement Windows & doors, electrical rewires & re-roofing Responsibilities * Liaising closely with Tenants & Scheme Manager regarding access and programme of works * Assisting and liaising with Site Managers, Supervisors and the Client * Contacting neighbourhood housing associations and establishing working relations * Visiting tenants and advising them on completion dates, colour schemes etc. * Attending/chairing tenant forum meetings/open days advising tenants of works being completed * Conducting surveys * Pre-entry visits to introduce the company & to advise tenants on works being completed * General admin - printing letters, updating files and trackers, arranging appointments etc. Qualifications & Experience * Must have previous experience of working as an TLO/RLO on social housing projects. * Ability to manage own workload & work to tight deadlines * Ability to work under pressure * Full UK Driving Licence (company vehicle is provided)