3rd Line Support Engineer

Senior Network Specialist * Location: London E1 8EU Hybrid or Homeworking (where applicable) * Hours: Monday – Friday 9:00am – 17:30pm plus Oncall * Salary: Competitive plus oncall Allowance and Company Benefits Exponential-e Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology. Your new role In the role of a Senior Network Specialist You'll provide a high degree of expertise in the support of our network clientele. Daily troubleshooting and configuration changes to our Multi Vendor and technology focused solutions. Some of your responsibilities will include: · Ownership of complex faults and changes until resolution. · Provide support for escalated faults from the 2nd line engineer teams. Technical Environment: * Switching; Cisco, Meraki, Aruba, HP, Dell, Juniper * Wireless; Cisco, Meraki, Aruba * Security; Palo Alto, Prisma, Fortinet, Cisco ASA * SD-WAN; Citrix, Viptela, Meraki, Fortinet, Nuage * Cisco NAC ISE, SD-A/DNAC, DOT1x * Cisco Nexus 7xxx, 5xxx, 2xxx series What you’ll need to succeed * Demonstrable knowledge at CCNP (ENT/DC/SP/SEC) or JNCIP-ENT level * In depth knowledge of configuring and troubleshooting network security devices/protocols * Ability to troubleshoot and isolate faults to identify root cause and bring to resolution * Advanced knowledge of layer 2 and 3 protocols * Experience using at least one of the following firewalls: Palo Alto, Fortigate Cisco ASA. This should include experience of configuring and troubleshooting access lists, NAT, IPSec and SSL VPNs. What we offer * Working at the forefront of technology you will gain hands on experience with the leading technologies * Autonomy and freedom to manage your own time and workload * Flexible Working * Dedicated Learning and Development team and access to a range of training, courses and certification support * Comprehensive benefits including on-site cafe with free barista coffee, birthday leave, charity leave, vitality health cover and holiday purchase scheme to gain an extra 5 days leave! Achieve your full potential, drive innovation, and inspire others with a career at Exponential-e Group! Please click apply now to be taken to our website where you can see the full job description for the role