Reception Front of House

Reception/Front of House/Host - Harrow, HA3 £13.15ph - 4 days on 4 days off - 8am-8pm Innovative residential apartments are in need of a fantastic front of house Reception temp to provide a first-class service to the residents. This is a fresh and exciting company to work for where customer service and community building is the focus! Duties: To be available to residents at all times. Parcel Management: to be responsible for all deliveries to main reception, by receiving, safekeeping and issuing of all parcels/registered mail Handling general enquiries such as queries, complaints and maintenance requests Key Management: to issue keys only to correct personnel/residents whilst recording the signing in and out of keys in line with the company procedure. Manage car parking Building Patrols, CCTV Monitoring & Safety Checks Co-ordinate, instruct and allow access for services to the development, such as for utility companies, refuse collection, deliveries, repairs and maintenance. Arrangement of furniture and layout of residents’ lounge and other communal areas in preparation for organised events. Requirements: Previous Front Desk/Reception/Concierge experience Outstanding customer service Professional, enthusiastic, hardworking Excellent communication and listening skills Ability to work independently and on own initiative High standards of cleanliness Attention to detail Proficient in the use of Microsoft Office packages This is a 4 day on 4 day off rota. Hours: 8am-8pm Apply now for immediate consideration! (Ritz Rec Emp Bus)