Helpdesk Administrator

Multi Trades Recruitment are seeking to recruit Administration staff for a Facilities Management company working in Stoke (ST4). Job Details: * 8am-6pm. (Shift times vary between these hours). * Monday - Friday. * £11.44p/h. * Weekly pay. * All training provided. * Immediate start available. * Candidate would require a DBS check. About The Job: * The role will require you to organize and manage the ongoing distribution of all facilities management work, from customer enquiry to job completion across the estate. * Overseeing a variety of jobs & maintenance engineers to ensure the KPIs & SLAs of the contract are met. * Planning workers schedules. * Raise POs. * Escalate complaints. * Follow up on jobs & ensure sign off of completed works. * Working from home available. (once training complete) * Unlimited overtime available. (1.5x rate weekdays & Saturdays, 2x Sundays) About You: * Facilities Management experience. (preferred) * Strong IT experience. * Strong communicator. * Highly organized. * Proactive. * Able to fit in & work part of a team. * Speak, understand and write in clear & fluent English. If you feel this role is for you, please apply with an up to date CV for a call back