Senior Application Engineer

R ole: Senior Application Engineer
Location: Derby (Hybrid - 2 days in office)
Salary: 45,000 - 50,000

My client is searching for a hands on, technical, user-focused and passionate person to join as a Senior Applications Engineer. The role focuses on delivering technology change to the business and supporting the adoption of business systems through the delivery of staff support.

The primary responsibility revolves around implementing technology upgrades within the company and aiding staff in adopting business systems smoothly. Working in tandem with the Business Systems Developer, you'll ensure seamless system utilisation while minimising disruptions for employees.

As a senior applications engineer, you'll liaise with different stakeholders such as the business, product owner, and Head of Product to identify business requirements. Your role involves transforming these needs into practical user stories and tickets, and partnering with the business systems developer to develop, test, and deliver solutions that fulfil these requirements.

Required Skills/Qualifications:

• Bachelor's or Master's Degree in Computer Science or a related field is ideal.
• Strong grasp of Dynamics CRM.
• Configuration of CRM, customisation, plugins, workflows and integrations.
• Experience with Azure infrastructure and tools like Azure API Manager.
• Previous use of business central.

Key Responsibilities:

• Overseeing the administration, troubleshooting, customisation, and implementation of business updates within Retail Trust's systems, focusing primarily on Dynamics CRM and Business Central.
• Advocating for the utilisation of these systems among existing champions and organising appropriate training sessions to empower them to assist business users effectively.
• Regularly evaluating system security and licensing to ensure compliance and exploring opportunities for cost optimisation.
• Coordinating the development and testing of new enhancements and solutions, while also maintaining comprehensive documentation for users and administrators.

If you are interested in finding out more, please APPLY & get in touch with Edward Technology on (phone number removed) or email .(url removed)