Part Time Service Administrator

A Manufacturing client of ours in the Ipswich area are recruiting a Part Time Service Administrator to join their team working a 25-hour week over a Monday - Friday (ideally 9.30am - 2.30pm however flexible for the right candidate). This role is paying 12.00 - 14.00 per hour depending on relevant skills and experience ( 25,000 - 27,000 pro rata).

Supporting the full time Service Coordinator, your key duties in this role will include but are not limited to:

• Managing documentation related to service and spare parts.
• Coordinating service technicians' schedules for customer visits.
• Assisting with communications between customers and the technical team.
• Administration for the procurement, inventory, and shipping of spare parts.
• Maintaining the internal database with accurate records of spare parts availability.
• Assisting in the preparation and distribution of customer documentation.
• Serving as a primary point of contact for customers.
• General Ad hoc administrative tasks as required.

Skills and Experience required to be considered for this Part Time Service Administrator role:

• Experience in within a customer focused administrative, scheduling or planning role
• Experience using a CRM system
• Confident and professional telephone manner
• Excellent organisational skills
• Manufacturing and Production Administration experience beneficial but not essential

Great Benefits to working for this company include:

• 5% employer pension contribution
• 20 days annual + Bank Holidays (prorated equivalent)
• Free Parking

If you feel like you meet the above criteria & would like to be considered for this Part Time Service Administrator position, please apply with your CV and contact Katie at Prime Appointments for a confidential chat.