Field Service Engineer

The company hold a leading market share in the supply and maintenance of Bespoke Equipment such as letter openers, scanners, X-Ray Machines, Metal Detectors, Folder Inserters, Franking Machines, Address Printers & Pressure Sealers. The role will cover mainly the Bristol/Bath area but there may be occasional travel to South Wales, Devon & Cornwall where needed. Main Responsibilities: * Aiming to be onsite at your first call of the day by 9am * Having a flexible attitude towards long distances and staying away from home overnight as required * Clearing all quarterly PM’s on individual areas4 * Assistance with clearing PM’s on vacant areas with the aim of achieving a company quarterly zero PM position * Achieve and maintain company breakdown SLA targets * Diagnose and repair faults, in an efficient, timely and cost-effective manner * Achieve and maintain a minimum 75% first time fix rate * Respond to urgent requests for assistance out of area as required Skills: * Good electrical/mechanical knowledge with good understanding of electronics * Good fault diagnosis skills and structured approach, ability to prioritise and allocate tasks as required * Good fact-finding skills * Good commercial awareness * Aim to achieve quarterly/yearly supplies and contribution sales targets * Aim to achieve a good level of lead generation * Structured and organized approach * Competent use of PC’s and e mail * Good interpersonal/empathy building skills * Good presentation and communication skills Package Basic From £32,000 + Bonus