Account Manager

We at Work Lyf Group are looking for an Account Manager to join our client’s dynamic sales team, based in a telephone sales department. Main Duties and Responsibilities: This role is predominately cold calling – Upselling our clients own branded products to returning and first time Business Customers. managing pipelines through Cold Lead Generation. Skills Required: Previous sales or lead generation experience, whether face to face or over the phone, both would give you a distinct advantage in the role. Interacting professionally with potential customers via phone and email to discover their business/personal needs and develop a positive relationship Working in a competitive and target driven position Working in telesales roles where key performance indicators (KPI) determine success Working on a dialler system whereby customer interactions and volumes are determined through the systems Utilizing Microsoft Office packages to drive business efficiencies Experience of using CRM systems to capture notes and feedback from all customer interactions Proficient in managing the sales pipeline using CRM systems, preferably Order Manager CRM PC, Handphone, Soft Phone, booking system, Online Business Portals such as Timetastic Benefits: * Competitive salary with annual salary reviews and a great commission structure * 20 days annual leave with and additional day of leave for each full year spent with the company, plus bank holidays (10 bank holidays in the 2023/24 holiday year) * Genuine potential for career progression and training with clear development objectives and support * Death in service insurance at 3 x annual salary * Pension * Generous long service cash rewards from 5 years of service * Cycle to work scheme. * Staff discount on products * Staff recognition scheme * Staff referral scheme with cash rewards of £500 to £1000 per referral! * GP second opinion access and mental health counselling support * Yearly flu vaccinations * Specsavers vision/ eye care * Free parking with easy access to rail and bus routes * Fun and exciting social and team building events. * Free tea and coffee on site, regular team rewards, team snacks, early finish Fridays for team achievements * Fun team dynamic, happy Mondays, supportive and friendly management Hours: Monday to Friday 08:50 – 17:20