Hire Desk Controller

Hire Desk Controller

Location - Bilston

Salary - Competitive

Job type - Fulltime, Permanent

We are a leading temporary works specialist and at the forefront of our industry for over 60 years, with a reputation built on engineering and service excellence. This enables us to deliver the right temporary works solution for our customers, whatever the scale or complexity of the project. Our customers include civil engineering and construction contractors, asset owners, and consulting engineering firms through to small builders.

We are currently looking for an Hire Desk Controller in the Bilston area to support our growing Hire Desk Sales Team, this is a fantastic role which will allow the successful candidate to up skill and develop through the company, you will find more details below.

Benefits

A competitive basic salary

Health and wellbeing benefits
A fantastic pension scheme

Key Responsibilities

Effectively communicate and build rapport with customers to improve performance and drive sales.
Conduct outbound Telesales call to increase sales volumes.
Promote and improve customer service by reducing Non Conformance Reports (NCRs).
Monitor transport activities within the depot to ensure the most efficient and cost effective use.
Comply with Health and Safety requirements and ensure compliance within the depot.

What You Need

GCSE level of education
At least 12 months customer service and selling experience
Attention to Detail
Problem solving
Active listening
IT literate

If you are interested in this position please click apply.