Job Description
We're looking for a
Customer Service Advisor
to support our fantastic
Lettings
teams in
Torquay
and
Paignton.
As our
Customer Service Advisor
you will take ownership of office administration accurately and efficiently and in a professional manner, within a busy customer facing environment. You will also have the opportunity to progress into a
Lettings Negotiator
.
What's in it for you as our customer service advisor?
-
Industry leading
training and development
-
Demonstrable
career
ladder
-
Opportunities for
progression
-
Supportive
,
rewarding
and
fun
environment
-
Team
incentives
-
Understanding of
operations
within an estate agency business
Key responsibilities of a customer service advisor.
The main purpose of your role is to
support
the lettings team within the office with
administrative
duties. This will involve being the first point of contact for
customer enquiries
both in branch and over the phone and ensuring clients are kept informed through the lettings process.
Skills and experience required to be a successful customer service advisor
-
Preferably experience with
handling incoming and outgoing calls
in volume
-
Customer focussed and comfortable in a client facing role
-
Resilient
,
positive
,
numerate
and
detail oriented
-
Organised
and able to
prioritise
workload in a faced paced environment
-
Keen interest in learning and keeping up to date with industry changes
-
Excellent verbal and written
communication
skills
-
IT literate
(MS Office, internet, email systems)
Established over 65 years ago,
Miller Countrywide
is one of the largest and best-known residential estate agencies in the South West of England. We deal with all aspects of the property market, whether you are buying, selling, renting or letting, from land and new homes, to property management.
Connells Group UK
is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03932