Are you looking for a career with an employer who values their team? One that offers a clear path to career growth? A company that's just been awarded 'Large Business of the Year' at the Yorkshire Post's 2022 Excellence in Business Awards? Look no further than this exciting opportunity at Zenith!
At the heart of our Consumer division, our Defleet team is dedicated to turning challenges into triumphs when it comes to supporting customers at the end of their vehicle contracts. In the position, you will put your customer service and problem solving skills to the test, taking ownership for managing and resolving customer inquiries related to contract damage invoices. Your day-to-day will involve diving deep into investigations, resolving invoice issues, and ensuring that you deliver great customer outcomes.
Based at our state-of-the-art Kirkstall Forge head office, conveniently located just 6 minutes away from Leeds city centre, this position comes with a competitive salary package of GBP24,079 along with a range of fantastic perks. From private healthcare post probation to a GBP1,400 annual bonus, first-class onsite facilities, and free car parking, we've got you covered. And that's just the beginning. With opportunities to immerse yourself in customer contracts and the BVRLA (British Vehicle Rental and Leasing Association) guidelines, you'll be set for a rewarding career.
Why Zenith? Because we're forward-thinking, and dedicated to both our employee and customer experience. We're not just about leasing vehicles; we're about leading in excellence. From resolving complex cases to creating impactful customer journeys, your role is pivotal.
So, what will you be doing?
About You
The good stuff benefits!
Flexible Benefits include
So, if you want to be part of a great team, in a busy, profitable, growing company, then what are you waiting for? We can't wait to hear from you!
We want to positively encourage differences in Zenith and believe it is critical to our success as a company. Zenith is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.