Job Title: Customer Success Manager (Food Manufacturing) Location: Rochester, Kent Salary: £43,000 – £48,000 Hours: Monday – Friday 9am-5pm Our successful food manufacturing client in Rochester, Kent, is on the lookout for a talented Customer Success Manager to oversee and manage their key customer relationships. Responsibilities: • Lead the management and nurturing of key client relationships. • Coordinate client orders and projects for timely delivery. • Serve as the primary point of contact for client inquiries and concerns. • Communicate project progress and address potential issues proactively. • Maintain accurate records of client interactions and project details. Requirements: • Proven experience in key account management or customer service within the food manufacturing industry is essential • Excellent communication and interpersonal skills. If you are looking to join a stable, yet growing business where you can be a pivotal part in the businesses success and be in line for market leading progression and regular salary increases, then this could be the opportunity for you