Leasing Administrator – London – Up to &...

An exciting opportunity has arisen for a leasing administrator to join a cleading property consultancy base within Central London. The successful candidate will play a crucial role assisting with administrative tasks and supporting the senior leasing team with various duties. On offer is a competitive of salary of up to £33K in addition to additional benefits Responsibilities: * Ensures all data capture systems and details of contact are updated in an accurate and timely manner as required. * Welcomes on site enquiries and potential residents in a warm and friendly manner ensuring a first impression of exceptional customer service. * Follows up on receipt of required documentation, contract returns and processes payments. * Inspects community, tour units and leasing materials are available and takes action to ensure they meet agreed standards for viewings. * Delivers all aspects of customer service. * Responds positively to customer queries and complaints, identifying and undertaking appropriate action in line with Greystar’s complaints procedure. * Completes administrative tasks including logging of maintenance requests, filing and preparing notices/renewals and updating of databases. * Plans and organises daily activities such as updating listings to maximise the time to achieve targeted leasing numbers. * Proactively attends to or organises ad hoc or minor cleaning requirements including inventories. Assisting the leasing manager with reporting and auditing lease documents. Knowledge & Qualifications * Proficient in the use of Microsoft Office packages including Word, Excel and Outlook. * Proficiency in using property operations software. * Excellent customer service skills. * The ability to influence, adapt at pace and be motivated by exceeding customer service and sales targets. * Evidence of organisation skills with the ability to multitask and prioritise whilst maintaining a high level of accuracy and attention to detail. * A team player who is evidently approachable and welcoming. * Proactive with a can do attitude and an ability to act autonomously, taking decisions and/or action when required. * Proficient at using online and web tools/resources for gathering and presenting research and information. * High attention to detail in personal presentation. * Fluent English verbal and written communication skills. * Numerical skills necessary to complete the above activities