People HR Advisor - Central - Full Time

About the role

Booker Group is currently looking for a Full Time People (HR) Advisor - Central to join and support an established team, who can make a difference through their contribution, drive, experience, energy and passion. They will be able to demonstrate a proven track record of providing ER support and have confidence in owning their own case load.

In the role of People Advisor, you will be based in the Wellingborough office, reporting into the People Partner: Central and will work as part of a team, in a fast paced and challenging environment.

We support hybrid working 3 days in our Head Office in Wellingborough and 2 days WFH (after successful completion of probationary period) per week, as appropriate and in line with the needs of the business.

Role Responsibility

• Providing practical and balanced ER advice, coaching and support to both managers and colleagues across our operations and sales teams, on a wide range of employment matters including disciplinary, grievance, performance, family friendly policies and absence related issues
• Mainly working over the telephone, you may also be required to provide face to face or remote support across the business as required
• Building strong working relationships with our Branch Management teams and Regional People Partners
• Supporting the Regional People Partners with specific regional LTS / ER cases
• Managing your own case load and support the creation and completion of various written communications both for invites and outcomes
• Ensuring quality standards and policies are adhered to
• Identifying opportunities for improving processes and services to our customers
• Supporting the management of the colleague absence process across the regions and producing KPI reports to share with the senior People Team to highlight actions and trends
• Working in line with GDPR guidelines, and processing SAR's / DSAR's requests as required
• Supporting the People Partner: Central with ACAS and Tribunal cases and policy updates and other duties, and the wider People Team as required
• Promoting an inclusive working environment where everyone is welcome, leading by example, living our Code of Business Conduct, our Purpose, Values and Win Together Behaviours and supporting your team members when needed.

You will need

• Excellent written and verbal communication skills
• Be comfortable with coaching / advising managers of all levels and have the ability to make your own legally and commercially sound decisions, to manage the risk to the business
• To be extremely organised and manage a multiple caseload
• Good IT skills in Word, Excel and preferably SAP
• The ability to work under pressure to deadlines and to reprioritise when required
• A proactive approach to work
• Good UK Employment Law knowledge and a proven background in dealing with ER work / cases
• To be flexible and cover absences and holidays. Work on a number of bank holidays throughout the year on a rota basis

Whats in it for you

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
• Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
• Free eye test when you spend GBP50 or more. You can also save 30% when you spend GBP50 or more on glasses, prescription sunglasses and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates
• An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
• After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
• Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
• Life Assurance - You are covered for death in service life cover of up to three times annual pay
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme for you and your family.
• A great holiday package

About The Company

Be part of something special. Join our team at Booker.

Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country.

Booker Group comprises of Booker Wholesale, Makro, Booker Direct, Classic Drinks, Ritter Courivaud and Chef Direct. Our customers include Premier, Family Shopper, Budgens and Londis retailers and we have one shared aim - improving choice, price and service for all our customers.

Our business is incredibly diverse, so it takes a wide range of skills to deliver the exceptional service our customers require.

Wherever you join us, you'll be part of an organisation that will help your career to keep moving forward.

Booker Group is part of Tesco plc, however is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco