Automotive Warranty Advisor

Automotive Warranty Advisor Location: Outskirts of Ely, Cambridgeshire Hours: Full time, Monday Friday 8am - 5:30pm Salary: £26,000 - £28,000 An exciting opportunity has become available for a Automotive Aftersales Advisor to join a forward thinking and leading automotive company. As an Aftersales Advisor you will be providing aftercare support to customers to help solve technical problems and provide advise and support. You will have come from an automotive mechanical background having worked as a vehicle technician and will have a good level of administration skills from progressing into a service role. As Automotive Warranty Advisor you will also provide a high level of customer service via phone and email. Who are we? We are Busy Bee Recruitment, an awarding-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our wonderful client base. Job Duties: * Joining a team of 4 advisors to help provide support to customers nationally and internationally * Using your mechanical knowledge, provide customers with technical advice and support on products * Help provide solutions to customers and arrange for a pickup if the product needs repairing or is faulty * Providing answers to customers once the mechanical team have found the issue with the product and advising the next steps * Creating warranty reports and managing the full process * Amending and creating invoices to send to customers * Answering the phone and managing a busy inbox What we are looking for: * Previous experience of working within the automotive industry * Mechanical knowledge and experience * Excellent communication, verbal and written * Administrative skills * IT skills using MS office packages * Team orientated So, are you ready for your next job? Hit on the apply button today If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy