Monday to Friday between 8.00am 5.30pm (40 hour week)
Temp to perm
upto GBP35,000 per annum (depending on experience)
Are you a confident leader with a passion for delivering exceptional client experiences?
Our automotive client is seeking a dynamic and experienced Customer Service Team Leader to inspire and lead our Client Experience Team. If you thrive in a fast-paced environment, have a customer-focused mindset, and excel in driving performance, you could be the customer service team leader we are looking for!
Key Responsibilities:
As the Customer Service Team Leader, you will play a pivotal role in ensuring the success of our client experience team and enhancing overall client satisfaction.
You will create an environment that engages high performing individuals to excel in delivering all services and skill development, including reviewing the performance of team members identifying training needs, coaching, and planning training sessions.
Skills and experience:
Interested?
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Working through Caraires
(1) We pay the same hourly rate as your permanent equivalent from day one.
(2) We pay 3% employer contribution towards your pension.
(3) We pay annual leave as you accrue it from day one.
(4) We will ensure you receive regular contact from a Caraires consultant. Feel free to pop in or call at any time.
(5) Recommend a friend and you will receive a GBP25 retail voucher when they work a full week.
(6) Employee of the month: You could win a monthly prize if you re nominated by your line manager.
(7) We will deliver seasonal gifts as a token of recognition for your hard work.
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The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner - as we want to be treated.