Our client based in Sheffield is currently seeking a skilled IT Services Manager to lead a UK-based team supporting a global multi-site environment. You will oversee service desk analysts and infrastructure engineers, ensuring high-quality technical services. A deep understanding of ITIL, SLA management, strong networking, and Microsoft hybrid solutions is required.
You will have a strong technical background in infrastructure services, proficient in networking, cloud computing, and managing ITIL service teams.
Responsibilities: