Housing Options Officer

MMP Consultancy are looking to recruit to an Housing Options Officer join a fantastic Local Authority Association based in Surrey on a temporary hybrid contract.

To deliver all aspects of the Councils statutory homelessness duties, from processing homeless applications, providing advice, handling temporary accommodation placements, to discharging housing duty.

This will be a temporary role paying 30.00 an hour.

Duties:

The knowledge and experience to successfully fulfil the responsibilities of the role
An excellent understanding of the relevant legislation and statutory duties
Excellent verbal and written communication skills
A proven track record of working with other services and professional organisations to support
customers and achieve positive outcomes
To participate actively as a member of the Housing Options Team to:
Provide comprehensive housing advice to the public to prevent homelessness where possible, enable customers to make informed decisions based on an understanding of the options available to them and to maximise the use of good quality housing across all tenures.
Implement all aspects of the Council's statutory homelessness duties including processing homeless applications made under Part VII of the Housing Act 1996, Homelessness Reduction Act 2017 and discharging any subsequent duties.

Skills & Abilities

Excellent interviewing skills to extract relevant information and complete accurate assessments
Able to manage a caseload and meet deadlines
Excellent negotiating skills with varied parties, including partner agencies and internal colleagues
Excellent written skills to produce detailed, accurate and detailed reports and letters to the public and other professionals
Ability to be pro-active and creative in preventing homelessness and resolving complex situations.
Excellent numeracy skills
Excellent communication skills at all levels
Able to work on own initiative
Be confident and competent with standard IT packages
Proven decision-making skills
Ability to learn and understand complex legislative requirements and statutory duties.
Detailed and extensive knowledge of the current legislation and duties owed to persons by the
Council under Parts VI and VII of the Housing Act 1996, Homelessness Act 2002, Homelessness
Reduction Act 2017, Localism Act 2011 and its application.
Detailed and extensive knowledge of the current Code of Guidance for Local Authorities,
Relevant Case Law and its application.

Title: Housing Options Officer
Location: Crawley