Spectrum IT's Fareham/Portsmouth based client are keen to recruit a Contract IT 1st Line Support Analyst to join their busy and thriving IT Service Desk team on an initial 2 Month contract. If you have excellent communication skills; previous IT support experience and love to provide a high level of customer service this could be the role for you! This 2 month contract role will be engagement via Umbrella company.
As a member of the Contract IT 1st Line Support team you will be the primary point of contact for the UK retail stores running technology and systems for processing store transactions at Point of Sale, internal CRM systems and other customer engaging digital experiences (Digital Signage, Social, Interactive Apps). For this reason, candidates for this role will have both previous IT Support experience and experience delivering excellent IT Customer service inline company SLA's.
Key Roles & Responsibilities
Knowledge, Skills & Experience:
Please note this is a 5 day per week shift based role with shift hours between 8am-4pm, 9am-5pm OR 10am-6pm.
Candidates must be within commuting distance and be happy to work 3-4 days on site per week.
Spectrum IT Recruitment (South) Limited is acting as an Employment Business in relation to this vacancy.