Customer Success Representative - German speaking

FRENCH SELECTION UK Customer Success Representative (German speaking) Customer service, Customer Care, Customer Advisor, Customer Relationship, Customer Support, Administration, Enquiry, Booking, Complaint Management, Fluent in German, Czech, Hungarian, Croatian, Serbian, Polish, Romanian, Bulgarian, Slovak, Greek, Lithuanian, Latvian, Estonian, Slovenian, Serbo-Croatian, Dover, Folkestone, Canterbury, Maidstone, Ashford, Kent Salary: around £25,000pa Location: Dover, Kent At commutable distance: Folkestone, Ashford, Canterbury, Maidstone, Deal, Aylesham, Hythe, Rye, Kent Ref: 5421G *Full time & permanent position* VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference: 5421G Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants. The Company: One of the UK's leaders in their field, our client is a vital service provider to international transport companies operating both in the UK and in Europe Main duties: You will be the main point of contact for German and English speaking clients. You will support them as well as advising them on services available in order to maximise trading operations The Role: Act as a customer service advisor for clients based both in Europe and in the UK Promote the company's services and increase sales opportunities Regularly touch base with existing clients to assess their needs and offer relevant services Process enquiries promptly and accurately Liaise with the sales and administration departments efficiently The Candidate: - Fluent in German (written and spoken) – Essential - Administrative or Customer Service experience - Excellent communications skills - IT literate - Good attention to detail Salary: around £25,000 pa French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic