Location

Dorset
South West England
United Kingdom

Date Published:

2024-05-01

Online to:

2024-06-30
Pound 20.00 HOUR

Key Account Manager

We are looking for an experienced Key Account Manager to join our manufacturing client in Poole.

This company can boast a friendly and close-knit team with a great dynamic, they are looking for someone to add value and build their customer base, the position offers lots of variety as you'll be looking after a wide range of market sectors.

The main purpose of the Key Account Manager will be to build and develop relationships with your given customers in order to maintain the highest levels of customer satisfaction. You will be the main contact for around 20 customers ranging from small to large, delivering excellent service is paramount to this role.

This position is office based working Monday to Friday 7:30am - 4pm with an early finish at 1:30pm on Friday
You must be able to commute to the office Monday to Friday.

Benefits for the successful Key Account Manager:

Free parking & modern new offices
Early finish on a Friday
Holiday bookable by the hour
Voucher incentive raffles
Birthday voucher

The duties of the successful Key Account Manager will involve:

Project management
Managing customer accounts throughout entire productions process form start to finish
Upselling
Produce labour costings and quotations
Accurately loading sales orders into the system
Hosting customer meetings on and off site
Conducting contract reviews with other internal departments
Talking to your customers about other potential business
Provide information and support regarding our services
Keeping accurate records of actions and correspondence

Requirements to be considered for this Key Account Manager role:

Previous experience within the manufacturing industry essential
Previous experience within customer service or sales essential as well as key account management
Strong IT and communication skills are essential
Process driven
Inquisitive nature, desire to understand full processes and learn how products are made.
Ability to manage situations with customer using diplomacy and tact
Confident speaking with customers on the phone

This position is permanent and has the opportunity for training and progression, salary is up to 27-30k DOE and can offer an immediate start.

If you are an organized and forward thinking person looking for the next step in your career please apply now and Yasmin will discuss in more detail.

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