Care Coordinator

Start Date - Immediate

We are seeking dynamic, motivated and flexible individuals to join our team as a Care Coordinator. You will need to be calm under pressure, an excellent team player and have the ability to prioritise your workload effectively.

As a Care Co-ordinator, you will play an integral part in managing the daily coordination of our operations. This role is extremely fast paced and requires someone truly dedicated and able to remain positive and professional when working under pressure.

Overseen by the branch manager, you will be responsible for planning and co-ordinating care staff schedules on a weekly basis. You will also be responsible for liaising with clients, their families and other professionals to ensure that the care needs of our clients are being met, as well as accepting new packages of care.

It takes a special kind of person to work for Professional Carers - and we only select and recruit the best.

Summary of Main Duties and Responsibilities include:
To be accountable for the effective coordination of scheduled hours and carer rosters.
To identify and match the most suitable carers for each package of care producing weekly rosters in a timely manner.
To plan ahead to cover holidays, training and planned absence.
To be responsible daily for reallocating any care tasks that staff cannot meet due to sickness or other emergencies and working closely with your supervisors / seniors to inform them of changes.
Organise, plan and schedule training courses and shadowing for new recruits.
Completing out of hours on call duties.
Conduct ad hoc care calls in emergencies.
Conduct supervisions and appraisals of team members.

What we expect from the individual:
An experienced Care Coordinator with an excellent telephone manner and good communication, interpersonal and influencing skills.
You will need to be customer focused and must be able to multi task and work well under tight deadlines and pressure.
For this role, we are looking for individuals who have worked in a similar role for at least 6-12 months.
Ideally the holder of relevant SVQ qualifications relating to the Health and Social Care Sector.

Essential Criteria:
6 Months experience of working as a care coordinator or scheduler within a home care setting.
Experience of care work in a Domiciliary or Residential setting.
Flexibility due to the need to cover Out of Hours on-call.

Further information:

Salary range GBP24,277.50 - GBP27,750 (inclusive of on call allowances OTE GBP2,400 + payment of any call outs whilst on call paid at normal hourly rate + mileage 40 pence per mile.

You will be based in our South Queensferry office.

Core hours will be 9am to 5pm, Monday to Friday.

The Recruitment Process:

The recruitment and selection process will involve completion of an application form and completion of a first and/or second interview which may be done via video interview .

Successful candidate will be required to hold or apply for an Enhanced PVG Certificate. The company however will support for funding with this.

Please note on application if you do not hear from us within 2 weeks your application has not been shortlisted to the next stage. If successful, you will be sent a message via indeed informing you of the next steps.

For an informal chat about the role, you can also contact our branch managers India Livingstone / Denise Williams on .

Job Type: Full-time

Pay: GBP24,277.50-GBP27,750.00 per year

Benefits:
Company pension
Employee discount
On-site parking
Referral programme

Experience:
providing care: 1 year (preferred)
Care Coordinator: 1 year (preferred)

Licence/Certification:
Driving Licence (preferred)

Work Location: In person

Expected start date: 04/01/2022