Technical Support Engineer

Excellent Career Opportunity * Established Global Manufacturing Company * Competitive Salary & Benefits package Our customer is an established award winning global manufacturing company operating from prestigious premises in Oldham. On their behalf we are looking for a Technical Support Engineer whose main objective will be to maintain the quality and efficiency of their processes, products, and systems across their busy site. Reporting to the Technical Manager the purpose of the role is to provide a reliable and trustworthy Technical support to Customers, Distributors, Sales teams and internal teams on all technical aspects relating to materials and their applications. KEY RESPONSIBILITIES: * Technical Support Engineer will have technical expertise to provide; Product data, product selection advice, best practice application and process techniques. * Support New product Development projects, working with production teams, suppliers and completing application testing as required. * New supplier Qualification testing in cooperation with group Purchasing Teams and Technical Teams. * Assisting the resolution of Quality related product investigations, with workshop testing (Laboratory where required) and report writing. * Customer, Distributor, CSR and Account Manager Technical Support – ensure continuous availability of technical advice to customers on technical aspects of recommended use of Company materials. Including more complex requests for advice and research solutions within the Technical group and respond to the customer. * Delivery of Presentations, Demonstrations, Training Sessions as required. Responsible for preparation and delivery of Presentations, Demonstrations and Training Sessions. * Assisting with production of product demonstrations for marketing materials such as brochures, presentations, and videos. * Aiding in preparing for Exhibitions with product demonstrations. SKILLS & EXPERIENCE: * Ideally qualified to Degree level in materials or engineering. * Experience working with Composites Materials & Plastics preferred. * Technical knowledge and practical skills would be an advantage. * Good communicator and well organized. * Candidate must be able and willing to travel to visit and work with customers onsite when required. This is an office based role working Monday to Friday. In return for the above you will be joining a highly successful and continually growing company For more information please send your CV, in confidence, to Chris Chambury at The Recruitment Fix